Airline Loyalty Programs

United Airlines CEO Claims Only Two Premium Airlines Will Last as Service Complaints Mount

United CEO Scott Kirby says only two premium airlines can exist, but passenger photos of broken tray tables, dirty seats, and a battered club sofa are not helping United's case. Also Avios devaluation risk, Singapore Airlines' new first class concierge trial, DFW's plan to buy the Hyatt Regency, and a useful Blacklane credit stack.