Flying United Polaris Transatlantic & Previewing Major Fleet / Seat Updates
Way back in 2017 we wrote about United's next-gen premium cabin product called Polaris. Early in Polaris' rollout I tried it on a shiny new 787-10 on a transcon route, but in all the time since then I haven't flown it on a true international flight. I finally managed to work long-haul Polaris into my travels. And the timing was perfect because it's been a newsworthy period for United's onboard product in the past few months. Back when it unveiled Polaris, United highlighted key features like direct aisle access, seat consistency across the fleet, improved onboard service elements, a strong focus on sleep, and a potentially best-in-class set of airport lounges. And so during this flight from Newark to London I was paying close attention to how well Polaris was delivering on those promises nearly a decade after its rollout. Read on for the full scoop on whether this flight delivered on the Polaris promise -- plus plenty of the usual photos and window-seat-view videos. We'll also walk you through some major announcements that United just made about its short-haul and long-haul fleets, including the next generation of its flagship business class experience.