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Two commercial jets parked at Chicago O'Hare Airport with emergency vehicles nearby after tire incidents

Image: Sergey Kustov · CC BY-SA 3.0 · via Wikimedia Commons

AirportsBy The Touch & Go EditorialPublished Aug 18, 1:19 PM2 min read

American 737 and United A320 Both Suffer Tire Bursts on Arrival at Chicago O'Hare

Two separate tire burst incidents affected American Airlines and United Airlines flights arriving at Chicago O'Hare within hours, causing both aircraft to be removed from service without injuries.

The gist

Two aircraft arriving at Chicago O'Hare in one day suffered tire bursts, forcing removal from service but causing no injuries.

Continuing coverage

All Chicago O'Hare

Two separate tire burst events occurred at Chicago O'Hare International Airport (ORD) within hours on Monday, impacting an American Airlines Boeing 737-800 and a United Airlines Airbus A320-200. Both aircraft suffered tire damage after landing, leading to the planes being removed from service for the evening. Fortunately, no injuries were reported to passengers or crew on either flight.

American Airlines flight 386, operating a Boeing 737-800 registered N844NN, experienced its tire issue after safely arriving from New York LaGuardia Airport (LGA). The flight had departed LGA at 1:02 PM, nearly an hour late, and landed at O'Hare at 1:59 PM local time. Upon arrival, the tire problem prompted first responders to meet the aircraft as a precaution. Passengers were evacuated by bus to the terminal, following established procedures for such incidents, and the aircraft was taken out of service for inspection and maintenance.

Later the same day, United Airlines flight 739, an Airbus A320-200 with registration N4901U, also had a tire burst incident upon landing. The flight originated from Omaha (OMA), delayed over an hour, departing at 4:18 PM and touching down at O'Hare at 5:22 PM. The tire burst occurred as the aircraft exited the runway. Passengers, totaling 121 with five crew members aboard, deplaned via airstairs and were shuttled to the terminal by bus. United confirmed the aircraft sustained tire damage and was similarly removed from service for the evening.

Both aircraft are career workhorses with considerable service histories. The American Airlines 737 is approximately 16 years old, delivered new in 2010 and continuously operated by American since. The United A320 is older, delivered first in 2006 to China Southern before entering United's fleet in 2018, making it notably experienced across both airlines. Each plane had nearly full domestic first and main cabin seating configurations, carrying standard passenger loads on these short-haul flights.

Airport officials noted the tire bursts occurred at different locations on the airport grounds and reported no debris was found that might have caused the incidents. There is no known link or common cause between the two events beyond coincidence. Both airlines coordinated for the safe handling of passengers and immediate aircraft removal to minimize disruption.

The damaged American 737 is scheduled to return to service Tuesday morning on flight AA1121 to Austin Bergstrom International Airport (AUS). Likewise, the United A320 is expected to operate UA528 to Dallas/Fort Worth (DFW) the same morning after tire replacements. These swift turnaround plans indicate robust maintenance responsiveness to resolve the issues efficiently.

Aircraft tires can burst during landing due to many factors including wear, runway conditions, or mechanical stresses. Such occurrences often create loud noises and vibrations but rarely cause injury due to the multiple wheels designed to maintain control. Pilots are trained to manage these situations, guiding aircraft safely off the runway and ensuring passenger safety through orderly evacuation and ground support.

These back-to-back tire bursts at a major hub like Chicago O'Hare are unusual but exemplify rigorous safety protocols among airlines and airport emergency crews. The quick response and absence of injuries reflect well on operational preparedness and the industry’s commitment to passenger safety and aircraft maintenance standards.

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Frequently asked questions

Did either American Airlines or United Airlines flights have injuries from the tire bursts?
No injuries were reported among passengers or crew on either the American Airlines or United Airlines flights after their tire bursts at Chicago O'Hare.
What types of aircraft experienced the tire bursts at Chicago O'Hare?
An American Airlines Boeing 737-800 and a United Airlines Airbus A320-200 both suffered tire bursts upon landing at Chicago O'Hare.
Were the tire burst incidents at Chicago O'Hare related or caused by debris?
The incidents occurred in different airport locations and no debris was found, so there is no evidence of a link or common cause between the tire bursts. Both appear unrelated.
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American Airlines Offers $350 Five Star VIP Airport Service at 22 Major Airports

American Airlines offers Five Star Service , which is essentially a package that can be purchased at select airports, offering travelers an exclusive ground experience. I don't want to suggest that it's any sort of an amazing deal, but it's a program that many people don't know about, so I figure that it's interesting to cover… How American's Five Star Service works American Five Star Service is the Fort Worth-based carrier's premium ground service package that's available to select passengers. For those willing to pay, American Five Star Service offers customized service and extra amenities, which should make your ground experience seamless. Let's take a closer look at how this works. What does American Five Star Service offer? American Five Star Service is intended primarily for passengers who are either departing or connecting. When you book American Five Star Service, you'll receive the following perks: Access to Flagship First Check-In , which is American's exclusive international first class check-in facility; at airports without Flagship First Check-In, you'll get priority check-in Access to American Admirals Club locations Priority boarding and re-accommodation status Car service coordination, so that you'll be met when you arrive at the airport Personalized service throughout the airport, so that you'll be escorted every step of the way Note that officially Five Star Service doesn't include any car or golf cart transfers within the airport, but rather you can expect to be escorted by foot. Your actual experience may vary based on the airport or the exact situation, as it's not uncommon to be driven in a golf cart. As I'll cover below, Five Star Select is more likely to get you this service, and that costs extra. Five Star Service offers Flagship First Check-In Who is eligible for American Five Star Service? American Five Star Service is exclusively available to first and business class passengers, so you can't buy it when traveling in economy or premium economy. It doesn't matter if you're traveling internationally or domestically. You can use this service if traveling on American, including on itineraries that include travel on select oneworld partners. You'll have to reach out to Five Star Service to ask about specific eligibility with partners, since it's all based on whether American agents have the ability to provide this kind of service at a particular airport. You must be traveling in first or business class to use Five Star Service How much does American Five Star Service cost? American Five Star Service costs $350 for the first passenger, and $100 for each additional passenger. Children up to 17 years old can be added for $50 each. You can also redeem miles toward the experience, at the rate of one cent per mile (which is less than I value AAdvantage miles ). So you could book this for 35,000 AAdvantage miles for the first person, 10,000 AAdvantage miles for each additional adult, and 5,000 AAdvantage miles for each additional child. When you purchase American Five Star Service, you're paying specifically for the service at one airport. So if you wanted this service at all points of your itinerary, you'd have to pay the fee separately for each airport. You need to book at least 24 hours in advance for US locations, and 48 hours in advance for international locations. What airports have American Five Star Service? American Five Star Service is available at 22 airports, including 16 airports in the United States and six airports abroad. The following 16 airports in the United States offer Five Star Service: Austin (AUS) Atlanta (ATL) Boston (BOS) Charlotte (CLT) Chicago (ORD) Dallas (DFW) Los Angeles (LAX) Miami (MIA) Nashville (BNA) New York (JFK & LGA) Newark (EWR) Philadelphia (PHL) Phoenix (PHX) San Francisco (SFO) Washington (DCA) The following six airports outside the United States offer Five Star Service: Buenos Aires (EZE) London (LHR) Rio de Janeiro (GIG) Sao Paolo (GRU) Tokyo (HND & NRT) Five Star Service is available at 22 airports How do you book American Five Star Service? American Five Star Service is bookable by phone, at 877.578.2702. Alternatively, you can book by email by contacting Five Star Service at fivestar.service@aa.com. American's uber-exclusive Five Star Select In addition to Five Star Service, American has Five Star Select, which is an even more exclusive service. What's the incremental value of this? You'll be driven in a vehicle across the apron or in a golf cart through the terminal, when possible You'll get access to American Flagship Lounges , as well as American Flagship First Dining , which is the carrier's exclusive pre-dining facility, located inside Flagship Lounges; there are only Flagship First Dining facilities in Dallas (DFW) and Miami (MIA) American Five Star Select costs $650 for the first passenger, and $150 for each additional passenger. Children up to 17 years old can be added to your plan for $75 each. In other words, this costs an extra $300 for the first passenger, an extra $50 for each extra passenger, and an extra $25 for each child. Five Star Select offers Flagship First Dining access Is American Five Star Service worth it? Admittedly everyone values their time and minor incremental convenience differently, though personally I have a hard time getting excited about the value proposition of Five Star Service. $350 is a lot to spend for a little hand holding at the airport, especially if you already have Admirals Club access : You're unlikely to be driven on the apron to or from your aircraft, but rather you're typically just escorted Flagship First Check-In might save you a few minutes, but if you have TSA PreCheck , I can't imagine it'll make much of a difference I suppose some might be able to justify this for a very special occasion, if a loved one who doesn't travel often is flying (and you want to make their journey easy), or if you have a tight connection and it's very important that you make it Just as a point of comparison, I'd consider Delta's equivalent service to be a better value . If you're connecting, you'll typically be driven across the apron to both your arriving and departing flight, and you won't have to wait in any line to get into a Sky Club. As far as Five Star Select goes, you're basically paying an extra $300 to be sure you won't have to walk, and to get access to Flagship Lounges and Flagship First Dining. I think there are much better dining experiences that can be had for that kind of a premium outside of an airport. But that's just me. Bottom line American Airlines Five Star Service is the carrier's paid VIP service, intended to take any hassle out of the ground experience. For an extra $350 (for one person) you can be looked after from the curb to the gate, and get access to the Admirals Club. Then for $650 you can buy Five Star Select, which offers the incremental value of being driven through the airport, and also getting access to Flagship Lounges and Flagship First Dining. I wouldn't consider any of this to be a very good value, but I figured it's at least worth covering… What do you make of the value proposition of American Five Star Service?

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