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Delta Air Lines aircraft positioned at Austin-Bergstrom International Airport terminal

Image: San Diego Air & Space Museum · Public domain · via Wikimedia Commons

AirportsBy The Touch & Go EditorialPublished Aug 6, 1:15 PM3 min read

Delta Air Lines Set to Announce New Austin International Route Likely to Paris in August

Delta prepares an August 13 announcement for a new route from Austin-Bergstrom International Airport, with strong indications pointing to summer 2027 nonstop flights to Paris.

The gist

Delta Air Lines will announce a new Austin route on August 13, with Paris expected to be the first nonstop European destination from the Texas capital.

Continuing coverage

All Delta Air Lines

Delta Air Lines is poised to expand its international presence from Austin-Bergstrom International Airport (AUS) with an announcement scheduled for August 13. Industry sources and aviation insiders suggest this will be a major route unveiling, very likely confirming nonstop service between Austin and Paris starting in summer 2027. This move aligns with Delta’s broader strategy to strengthen its footprint in the rapidly growing Austin market, which continues to attract a mix of business and leisure travelers.

Austin has become an increasingly lucrative market for Delta, as the airline has surpassed American Airlines to become the second largest carrier at AUS, trailing only Southwest Airlines. Delta’s investment in the city extends beyond route expansions to infrastructure enhancements, most notably the development of a new 30,000-square-foot Sky Club lounge at Austin airport. Announced last year and reconfirmed earlier this year, this project complements the existing Sky Club located adjacent to the international gates, which Delta plans to convert into a Delta One business class lounge in anticipation of more international long-haul flights.

The commitment to Austin is part of a calculated effort by Delta, which views the city not only as a growth market for passenger volumes but also as a strategic hub to bolster its loyalty program revenues. On its recent earnings calls, Delta has highlighted Austin as essential to winning in key lucrative markets, especially given the strong affinity this region shows towards premium travel demand and credit card partnerships. The bonus gates that will come with a new concourse planned for the 2030s will further enable Delta to increase its operational scale in the market.

Currently, Delta operates feeder international connectivity through its joint venture partner KLM, which provides three weekly nonstop flights from Austin to Amsterdam. This route complements competitor services offered by British Airways to London and Lufthansa to Frankfurt, suggesting Austin’s profile as a growing gateway for European travel. The introduction of a direct Paris flight would significantly deepen Delta’s European network accessibility from Austin and create a competitive option for travelers targeting the French capital and beyond via the airline’s Paris hub.

Long-standing discussions have circulated about expanding Delta’s long-haul flights from Austin even before the COVID-19 pandemic. While Paris has been the frontrunner destination, alternative markets such as Seoul have also been considered. Delta’s partnerships with Korean Air and ties with Korean corporations like Samsung have fueled talks about potential Austin-Seoul flights. The airport has even offered subsidies to attract carriers to both Paris and Seoul, bolstering the feasibility of these destinations.

A notable context for this development is the cancellation of Norwegian Air Shuttle’s planned Austin-Paris route, which was set to launch in summer 2020 but never materialized due to pandemic disruptions. At the time, Air France would have been the natural operator for SkyTeam’s Paris service given its existing network and positioning. However, with Delta’s established crew bases in Austin now providing better operational flexibility, the economics of a direct Austin-Paris flight under Delta’s own brand are more viable than before.

Delta’s crew presence in Austin serves as a critical enabler for international long-haul flight sustainability, offering advantages in staffing and operational costs compared to launching such a route from a non-crew base airport. Furthermore, Delta continues to cultivate a loyal customer base within the Austin region, creating a ready market for premium international services like Paris that marry business and leisure travel demand patterns.

As Delta prepares to confirm this new route, the expansion lays foundation for Austin to become an even more significant international gateway, reflecting broader industry trends of increasing direct connectivity from secondary U.S. cities to major global hubs. With planned investments in lounges, gate capacity, and partnerships, Delta’s focus on Austin demonstrates its intent to compete aggressively in this vital Southwest market segment.

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Frequently asked questions

When is Delta expected to announce the new Austin route?
Delta is scheduled to announce the new Austin route on August 13, with strong indications it will be a summer 2027 nonstop flight to Paris.
Why is Austin an important market for Delta?
Austin is a growing and lucrative market for Delta, supporting premium travel and credit card portfolio expansion; Delta is also investing in airport facilities and has a crew base there, enhancing operational efficiency.
What are Delta's current European services from Austin?
Currently, Delta's joint venture partner KLM operates three weekly flights from Austin to Amsterdam, while competitors serve London and Frankfurt; the new flight to Paris would significantly expand Delta's European connectivity from Austin.
Golf cart escorting first class passengers from luxury lounge to aircraft gate at Singapore Changi Airport
AirportsAug 2, 9:15 PM

Singapore Airlines Trials New First Class Concierge Service at Changi Airport

Singapore Airlines is known for its great first class experience ( marketed as First Class on the 777 , and Suites Class on the A380 ) — the airline has a great onboard experience , and a very good lounge at its Singapore Changi hub. I'd say the one thing that has been missing with Singapore Airlines' first class experience is making the ground experience seamless and end-to-end, and that's something that the airline seems to be addressing… at least in a trial. New Singapore Airlines first class concierge service The MileLion reports how Singapore Airlines is quietly trialing a new service for first class passengers at its hub. Historically, first class passengers have had to get from the first class check-in facility to the lounge on their own, and then from the lounge to the gate on their own. Keep in mind that at Singapore Changi Terminal 3 and Terminal 2, security is at each individual gate, meaning that actually clearing security as a first class passenger typically isn't seamless. So the airline is now unofficially trialing a personal concierge concept, which includes a buggy service from the lounge to the gate, including being able to cut the line at security. What's interesting here is that the personal concierge service starts when someone arrives at The Private Room , so this isn't from check-in all the way to the lounge, but instead, starts at the lounge. Once there, the personal concierge can help with monitoring your flight, any rebookings in the event of irregular operations, shopping requests, etc. The personal concierge service will start in The Private Room Then when it's time to board, they'll drive you to the gate in a golf cart, help you cut the line, and drop you all the way at the jet bridge to the plane. You can also decide whether you want to board first or last. This first class concierge service is just a trial for now For now this concierge service is being operated as a trial, and the airline will reportedly decide in the near future whether to keep this on a permanent basis. I imagine the timing with trialing this service is no coincidence, as Singapore Airlines will be introducing a new first class product in 2027 , and I would imagine the airline may be looking at raising the bar in terms of the soft product. Ultimately Singapore Changi is a very efficient airport, so I don't think anyone can argue that this level of service is "needed." However, first class is more competitive than ever before, and it's not just about taking care of all the necessities, but also about making the journey as frictionless as possible, and even adding some frills. Singapore Airlines A380 Suites is a great product Bottom line Singapore Airlines is trialing an airport concierge service for its first class passengers at Singapore Changi Airport. The idea is that when guests arrive at The Private Room, they'll be assigned a concierge who will look after them during their time there, and then bring them to the gate, help them clear security, etc. For now this is just temporary, though in the coming months the airline is expected to decide whether to make this a permanent feature. What do you make of Singapore Airlines trialing personal concierge service? Would you value this as a first class passenger?

Malaysia Airlines Boeing 737 on tarmac at Soekarno-Hatta Airport during day
AirportsAug 1, 6:29 PM

Malaysia Airlines Pilot Detained in Indonesia for Smuggling Over 70,000 Ecstasy Pills

A Malaysia Airlines pilot faces the threat of being sentenced to death by a court in Indonesia after he was allegedly caught trying to smuggle more than 70,000 ecstasy pills into Soekarno–Hatta International Airport on the island of Java during a work trip, hiding the more than 55 pounds of narcotics in his luggage. To make matters worse, the Malaysia Airlines pilot, who had just operated a flight from Kuala Lumpur, tested positive for ecstasy (also known as MDMA) and cocaine. Identified only by the initials MBSO, the Boeing 737 First Officer has been detained under Law No. 35 of 2009 on Narcotics, which carries a maximum sentence of death for the most serious charges or life imprisonment. Indonesian authorities said on Friday that MBSO was caught after a routine X-ray inspection of luggage by customs officials. Officers noticed something suspicious in a suitcase, which was identified by MBSO as being his. Inside, they discovered 14 large packages containing ecstasy and one package of methamphetamine. In total, officials counted 70,114 ecstasy pills. MBSO then allegedly told law enforcement that he had been recruited by a drug-smuggling gang, and for this particular shipment, he had been promised a payout of 50,000 Malaysian Ringgit (US $12,235). He was to transport the shipment to Jakarta, where he would check into a local hotel and meet up with a runner who would collect the drugs. This wasn’t the first time that MBSO had smuggled drugs into Indonesia, prosecutors allege. He has also allegedly smuggled methamphetamine to Sabah, Malaysia, and delivered 7 kg of methamphetamine to Jakarta during a previous trip. While rare, pilots and flight attendants are sometimes recruited by international drug smuggling gangs, often targeting crew members with debt problems or substance misuse issues. Malaysia Airlines has had more than its fair share of crew members caught up in this type of activity. In 2018, for example, a senior member of cabin crew at Malaysia Airlines was jailed for 12 months after being caught trying to smuggle £150,000 in criminal cash out of Heathrow Airport in West London. The money is believed to have come from illegal drug dealing. Two years later, a Malaysian flight attendant who hid millions of dollars’ worth of heroin in her underwear was jailed for nine and a half years by a Melbourne court for smuggling the drugs into Australia. The mother of two smuggled heroin into Australia on at least eight occasions between October 2018 and January 2019, when she was finally caught. The flight attendant claimed she had agreed to help the drug smugglers to help pay off her daughter's mounting medical bills. Other airlines in the region have had similar issues. In March 2023, four Vietnam Airlines flight attendants were arrested on suspicion of trying to smuggle around 11.4 kilograms of ecstasy from France through Ho Chi Minh City Airport. The drugs were concealed in toothpaste tubes. And a couple of monts a go, a Thai flight attendant was busted by police and customs agents at Melbourne International Airport as she attempted to smuggle 1kg of heroin into Australia.

Interior view of Riyadh Air Hafawa Lounge at King Khalid International Airport
AirportsJul 31, 10:45 AM

Riyadh Air Debuts Stunning Hafawa Lounge at King Khalid International Airport

Hello from Saudi Arabia, as I continue my review trip . The main reason I came to Saudi Arabia is to try Riyadh Air, which is the most well funded and ambitious airline start that we've seen in a very long time (admittedly it helps to be owned by Saudi Arabia's Public Investment Fund). The airline finally launched commercial operations as of a few weeks ago, and I'll be flying the airline in business class from Riyadh (RUH) to Madrid (MAD). Prior to the flight, I had the chance to check out the Riyadh Air Hafawa Lounge at Riyadh's King Khalid International Airport. It's rare to seen an airline offer a true flagship lounge experience at the time of launch, so that's remarkable in and of itself. However, Riyadh Air really knocked it out of the park with this lounge. This will unarguably make my list of the world's best business class lounges , and in terms of lounge aesthetics, I think this might just be on Cathay Pacific's level (which is the ultimate compliment). While I'll have a full review soon, I'd like to share some initial impressions of this 2,000 square meter (21,500 square foot) lounge, which has the capacity for 370 guests. The Riyadh Air Hafawa Lounge has gorgeous design Like I said, this is just an initial impressions post, so I'll save most of my commentary for the actual review. Let me start by sharing several pictures of the lounge space, to give you a sense of the design. Riyadh Air Hafawa Lounge escalators Riyadh Air Hafawa Lounge entrance Riyadh Air Hafawa Lounge design elements Riyadh Air Hafawa Lounge dining room Riyadh Air Hafawa Lounge bar Riyadh Air Hafawa Lounge experience suite Riyadh Air Hafawa Lounge seating Riyadh Air Hafawa Lounge bathroom For a little context, the lounge is broken up into multiple themed areas, based on whether one wants to rest, socialize, dine, or enjoy immersive digital experiences. Across the board, the design is intended to draw inspiration from the landscape of Saudi Arabia. The attention to detail in this lounge is among the best I've seen anywhere, and that even includes the lighting, the ambient music, easy access to a variety of charging ports, etc. This is clearly one of those lounges where every single detail was considered in the design. I should also mention that for the time being, this lounge is a complete oasis of calm, given that Riyadh Air is just ramping up operations. This lounge was obviously designed for an airline with a lot more planes than what Riyadh Air currently has. In a world of overcrowded lounges, that's quite lovely! The Riyadh Air Hafawa Lounge has great food & amenities The Riyadh Air Hafawa Lounge has a food selection that rivals the best business class lounges out there. There's an expansive buffet, which in and of itself would be a solid selection, with both hot and cold options. We're talking mostly individually plated cold options, plus eight hot options that I found to be very high quality. Riyadh Air Hafawa Lounge buffet Riyadh Air Hafawa Lounge buffet Riyadh Air Hafawa Lounge buffet Riyadh Air Hafawa Lounge buffet Riyadh Air Hafawa Lounge buffet Riyadh Air Hafawa Lounge buffet Riyadh Air Hafawa Lounge buffet Riyadh Air Hafawa Lounge buffet But that's only the beginning, as there's also an a la carte dining selection, which I found to be really high quality. Guests can order as much as they want, and are encouraged to have a three course meal. Given the late night and early morning flights departing the Middle East, it's a great way to dine on the ground, so you can sleep onboard. Riyadh Air Hafawa Lounge a la carte dining Riyadh Air Hafawa Lounge a la carte dining Riyadh Air Hafawa Lounge a la carte dining Then there's a cafe area, with barista coffee, tea, and sweets. Riyadh Air Hafawa Lounge cafe Riyadh Air Hafawa Lounge iced latte & sweets Lastly, there's the bar area, serving some pretty imaginative mocktails, including the signature "Lavender Haze." Riyadh Air Hafawa Lounge signature mocktail Yes, let me acknowledge that the lounge is "dry," so there's no alcohol. Obviously for many people, alcohol is an important part of the lounge experience, so that's less than ideal. A nice glass of wine or a negroni would've elevated this lounge experience even more. Beyond the great food, the lounge has some other solid amenities, ranging from private quiet rooms (each is its own room with a door)… Riyadh Air Hafawa Lounge quiet room …to massage chairs… Riyadh Air Hafawa Lounge massage chair …to well designed shower suites. Riyadh Air Hafawa Lounge shower suite Bottom line Riyadh Air launched operations in recent weeks, and has already opened its flagship Hafawa Lounge at Riyadh Airport. I must admit, this is easily one of the best business class lounges I've been to, in terms of design, amenities, and food. If the onboard experience is remotely as good as this, then I'm in for quite the treat… What do you make of Riyadh Air's lounge?

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