Skip to content
The Touch and GoThe Touch and Go
The Touch & GoStoryAirlines
An Alaska Airlines Boeing 737 taxiing at Seattle-Tacoma International Airport at dusk with city lights in the background

Illustration: The Touch & Go

AirlinesBy The Touch & Go EditorialPublished Jun 26, 8:15 AM2 min read

Alaska Airlines Completes Starlink WiFi Rollout on Regional Fleet, Targets Mainline Next

Alaska Airlines has finished installing free Starlink-powered WiFi on its entire regional fleet and is now equipping mainline jets, aiming for full connectivity by the end of 2027.

The gist

Alaska Airlines completes Starlink WiFi on regional planes and shifts focus to mainline fleet with full service expected by 2027.

Continuing coverage

All Alaska Airlines

Alaska Airlines has successfully outfitted its entire regional fleet with free onboard WiFi powered by Starlink, the satellite internet service integrated via T-Mobile's network. This milestone encompasses more than 150 aircraft equipped with high-speed internet connectivity, placing Alaska and its sister carrier Hawaiian Airlines among the first U.S. airlines to provide free WiFi across the majority of their fleets.

Access to this WiFi service is granted through the airlines’ shared frequent-flyer program, Atmos Rewards. Passengers can connect simply by signing up or logging in through an automated interface, streamlining the process for new and returning users. The seamless integration enhances the onboard experience by allowing streaming, browsing, and messaging with speeds reportedly reaching 500 Mbps, significantly faster than previous inflight internet options.

While Hawaiian Airlines was the pioneer in introducing Starlink internet to the skies among U.S. carriers, Alaska Airlines claims the distinction of being the first to complete the connectivity upgrade across its entire regional fleet. With this accomplishment, Alaska is now turning its attention to equipping its mainline and widebody aircraft with similar WiFi capabilities, signaling a commitment to retrofit its Boeing 737 and 787-9 fleets.

The Boeing 787-9 Dreamliner, which operates Alaska’s long-haul flights from Seattle to international destinations such as Incheon, Rome, London Heathrow, and Tokyo Narita, is expected to receive full Starlink installation shortly. This expansion will facilitate high-speed internet on some of Alaska’s busiest transpacific and transatlantic routes.

Alaska Airlines plans to complete outfitting its entire mainline fleet with Starlink connectivity by the end of 2027. Meanwhile, widebody aircraft conversions are targeted for completion by the end of the current fall season. These connected aircraft will operate from major hubs including Seattle-Tacoma International Airport, Honolulu, Portland, and San Diego, further enhancing the passenger experience on the carrier’s busiest routes.

Senior Vice President of Fleet, Products, and Guest Experience Shane Jones emphasized the critical role of the partnership with T-Mobile in delivering the fastest inflight WiFi in the sky. He noted that the overwhelmingly positive passenger response to the Starlink-powered WiFi rollout encourages Alaska to continue elevating the onboard experience for Atmos Rewards members across both Alaska and Hawaiian Airlines.

Beginning in July, all passengers seeking to use Starlink during their flights must be enrolled in the Atmos Rewards program to access the free WiFi service. This program is free to join and eligibility extends gate-to-gate connectivity to enrolled members. For passengers traveling with children under 18, either signing them up for Atmos or using reservation details enables WiFi access for younger travelers as well.

Besides regional Embraer E175 jets, where Starlink is already installed fleetwide, installations are progressing on the mainline Boeing 737 and 787-9 aircraft. Alaska’s dedication to delivering fast, reliable inflight internet aligns with its broader strategy to position itself as a premium carrier with an emphasis on guest experience and connectivity.

The completion of Starlink WiFi across Alaska’s regional fleet and the ongoing installation on mainline jets marks a significant step in inflight connectivity. It places Alaska Airlines at the forefront of onboard internet service in the U.S., offering passengers the ability to stay connected even on long international flights, a capability increasingly expected in today’s travel environment.

Share
Airbus A320neo on runway preparing for departure with clear sky
AirlinesAug 11, 5:00 AM

Lufthansa Group debuts free high-speed Starlink Wi-Fi on A320neo starting August 19

Lufthansa Group is about to transform in-flight connectivity. Next week, passengers will experience the fastest internet currently available above the clouds. ezstandalone.cmd.push(function () { ezstandalone.showAds(119); }); A Lufthansa Airbus A320neo becomes the first aircraft to offer the new service on August 19. The “Lufthansa Group Wi-Fi,” powered by Starlink, delivers high-speed internet that often outperforms typical home or office connections. Passengers can stream video, work in the cloud, and use other data-heavy applications without frustration. ezstandalone.cmd.push(function () { ezstandalone.showAds(127); }); Rapid Fleet-Wide Expansion The service is free for all Miles & More customers and Travel ID users. This applies across every travel class. The group developed the terms of use after passenger surveys. Users must wear headphones for audio or video content. They cannot make voice or video calls or broadcast live streams from the aircraft. ezstandalone.cmd.push(function () { ezstandalone.showAds(128); }); Mastercard sponsors the new Wi-Fi, continuing its earlier partnership with FlyNet. Lufthansa Group plans to equip roughly 850 aircraft across its airlines with Starlink technology. The system relies on low-Earth orbit satellites. This makes the group the largest airline group in Europe to adopt this modern high-speed product. ezstandalone.cmd.push(function () { ezstandalone.showAds(129); }); Airlines preparing for the rollout include Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, ITA Airways, Edelweiss, Discover Airlines, Air Dolomiti, Lufthansa City Airlines, and Eurowings. The full fleet should have the technology by 2029. Dieter Vranckx, Chief Commercial Officer of the Lufthansa Group , highlighted the vision behind the project. “I am excited to announce the launch of the new Lufthansa Group Wi-Fi on board our Group aircraft.” “With it, we’re making high-speed internet an integral part of the travel experience – across all travel classes and on all Lufthansa Group airlines: That is how we understand premium. By 2029, all of the Group’s approximately 850 aircraft will be equipped with the technology.” ezstandalone.cmd.push(function () { ezstandalone.showAds(130); }); “Our product promise doesn’t end with the seats or the menu – today, connectivity is also an integral part of a truly outstanding onboard experience.” Part of Broader Investments This connectivity upgrade forms part of the Lufthansa Group’s wider investments in new aircraft plus product and service improvements. The goal is a consistently high-quality online experience for every passenger. The first flight with the new system takes place on August 19. After that, more aircraft from the various group airlines will follow in stages. Guests can expect reliable, fast internet that supports modern travel needs, whether for work or entertainment. ezstandalone.cmd.push(function () { ezstandalone.showAds(131); }); Lufthansa Group positions the service as a core element of a premium journey. Fast, free connectivity for loyalty members removes a common pain point of air travel. As more aircraft receive the Starlink installation, the benefit will reach an increasing number of routes and destinations across the group’s network. The project shows the airline group’s focus on practical upgrades that matter to travellers today. High-speed internet is no longer a luxury add-on. It becomes a standard feature that enhances the entire flight. ezstandalone.cmd.push(function () { ezstandalone.showAds(132); }); Passengers flying the inaugural A320neo service will be the first to test this new standard. Over the coming years, the same experience will become available on hundreds of additional aircraft.

The Daily Touch & Go

The day's best aviation news in your inbox. Free, no spam.